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Clinical Lead (Eucalyptus UK)

London, UK

We are look for a commercially-minded doctor to design and deliver the digital clinical experience of the future. Euc's mission is to deliver higher-touch, higher-quality care. Our Clinical Lead will be responsible for working with our Product team, as well as our network of healthcare professionals, to build a safe, personalised, and engaging healthcare experience that delivers positive health outcomes for patients.

Job description

As Eucalyptus' Clinical Lead, you will...

  • Support our Product and Engineering teams to build out our core telehealth platform in the UK
  • Think of ways to make our digital clinical experience 10x better than the offline equivalent
  • Design processes for medical interactions ('consultations') that scale across conditions and practitioners
  • Create standards, processes and quality assurance mechanisms to ensure safe and compliant prescribing
  • Own key clinical metrics including prescriber response time, patient satisfaction, as well as measures of safety and health outcomes
  • Build an operating model (incentives, culture, support, etc.) for our prescribing pharmacist partners that facilitates consistently exceptional patient-prescriber interactions
  • Recruit, onboard, train, support and motivate a growing network of pharmacist partners
  • Collaborate with our Customer Experience and Medical Support teams to deliver healthcare at every customer touch point
  • Understand the UK healthcare landscape and help Eucalyptus shape the public health conversation

Experience required

About you:

  • You have a minimum of 3 years as a practicing medical doctor
  • You're experienced in process or system design
  • You have managed teams, preferably teams of healthcare professionals
  • In fast-paced, chaotic environments, you are able to provide clarity and focus
  • You can balance big picture thinking with relentlessly focused day-to-day execution
  • You're passionate about transforming healthcare
  • You have a deep understanding of the players the UK healthcare landscape

Bonus points for:

  • Startup experience
  • Being a GP
  • Public health experience

Why join Eucalyptus?

We’ve grown from 0 to 200,000 patients

We’ve grown from 0 to 5 brands

We’ve grown from 4 to 200 people

All in just 3 years!

We are building the future of accessible, patient-centric healthcare right here in Australia and we want you to be part of this generational story!

We are backed by some of the best VCs in the world and Blackbird, who invested in us, put us among the fastest-growing companies they have ever funded.

What do we do, exactly?

Our mission is to build the future of healthcare, and help people live longer, healthier lives.

We have built a bespoke technology platform to deliver healthcare to Australians with a level of care and depth that brings healthcare into the internet age and we are just getting started.

We work with doctors, specialists, pharmacists, and medical professionals from all over the country, and our brands (Pilot, Kin, Software, Normal, and Juniper) speak to different people at different stages of their life and needs. For example, our most recent brand, Juniper, is changing the conversation around menopause.

How do we work?

Things move quickly here.

We like to set goals with the mindset that if we hit them all we haven’t challenged ourselves enough. You’ll be surrounded by a world-class team of thinkers, designers, engineers and leaders who are obsessed with three things:

  1. The health and wellbeing of the average person
  2. Creating personalised, engaging, convenient user-experiences
  3. Making healthcare fun and interesting (because it is)

We are experienced business builders, our roots and talent run deep in the DTC and technology space. We believe too many chefs spoil the broth and people are given the freedom to make decisions (and mistakes), and learn from the journey. Ultimately, we believe ideas are cheap and great execution is more important than anything.

Why you'll thrive here

Here are the highlights:

  • Come and experience the growth at one of the fastest growing startups (LinkedIn #5 fastest growing startups in Australia) while we are still small (~200 people).
  • Push yourself with challenges that are world-first, unique and exhilarating.
  • See the meaningful impact of your work on over tens of thousands of actual users (check out the customers that love us!)
  • Learn from some of Australia’s best marketers, engineers, creatives, operations specialists, and medical professionals - joining a diverse team from Atlassian, Canva, Google, Koala, McKinsey, Bain, BuzzFeed, Optiver, Halter and many many more.
  • A share in the company (equity), so you are rewarded for your best work.
  • And also it goes without saying: flexible location work arrangements, WFH allowances, parental leave, gym benefits, employee discounts, social clubs sponsorships, uncapped learning and development budgets for all of our staff.
  • Life is too short to not be curious

Want to help us build the future of healthcare?

Because we’re going to need all the help we can get.

Apply Now